siebel

Oracle and Siebel

As part of the integration of Oracle and Siebel, on June 1, 2006, we combined our two Web sites. Siebel.com content is now on Oracle.com. This page contains direct links to help you find what you're looking for.
With the acquisition of Siebel's leading CRM solutions, Oracle now offers a complete, complementary, world-class set of customer-centric applications.
The acquisition also lets Oracle offer the most comprehensive business analytics solutions available today, giving business executives and managers the ability to monitor, analyze, and act upon intelligence in real time while providing end-to-end visibility into company operations and financial performance. This merger also means the most comprehensive offering of on-demand and on-premise CRM solutions available today, giving customers the confidence of knowing that both their CRM and ERP investments will be supported and protected by Oracle.
Siebel CRM Applications Overview
Siebel CRM On Demand
Support for Siebel Products
INFORMATION FOR CUSTOMERS
Siebel Customers Welcome Guide (PDF)
Customer Letter (PDF)
What Customers Are Saying
Lifetime Support Policy
Overview and Frequently Asked Questions (PDF)
Oracle's Commitment to Supporting Our Customers (PDF)
INFORMATION FOR PARTNERS
Siebel Partner Portal decommission effective July 1, 2007. All partners can now access Siebel content on the Oracle PartnerNetwork site. Please contact siebelalliances_us@oracle.com with any questions.
Welcome Siebel Partners
Siebel Partners Welcome Guide (PDF)
What Partners Are Saying
Partner Letter (PDF)
Partner Overview and Frequently Asked Questions (PDF)
Benefits of Partnering with Oracle
Oracle PartnerNetwork
INFORMATION FOR FORMER SIEBEL STOCKHOLDERS
Investor Frequently Asked Questions (PDF)
Tax Examples for Siebel Transaction (PDF)
SUPPORT AND TRAINING
Siebel Support Information
Siebel SupportWeb Login
support@siebel.com
Siebel Training at Oracle University
Siebel Support Integration
1.800.214.04001.650.341.0700
LEGAL NOTICES
Ozark Holding Inc. Form S-4 Registration Statement (PDF)
Notice of Name Change (US) (PDF)
Multi-Jurisdictional Tax Certificate (US) (PDF)

What is Siebel


-Defination: Siebel is a prominent vendor of interoperable e-business software. They also call themselves Siebel Systems. The company's customer relationship management (CRM), enterprise resource management (ERM), and partner relationship management (PRM) applications are designed to automate those aspects of business and allow an enterprise to perform and coordinate associated tasks over the Internet and through other channels, such as retail or call center networks. Siebel's customers include Chase Manhattan Bank, Deutsche Telecom, IBM, Lucent, Yahoo, and Microsoft.

CEO Thomas M. Siebel founded the company in 1993 in San Mateo, California. Frequently cited as an industry expert, Siebel is the author of Cyber Rules, Taking Care of Business, and Virtual Selling. According to Siebel, the advent of Web services has led to an increasing switch to what he calls business process computing, in which interconnected applications support all of an enterprise's processes. In an article in InformationWeek, Siebel said that interoperable e-business software can drastically improve the efficiency of business processes. Citing an insurance industry example, Siebel said such applications would allow a customer request for a new policy to be processed in real time during a single interaction, rather than the several days that the transaction typically requires.

Getting started with Siebel products

To explore how Siebel products are used in the enterprise, here are some additional resources:

Siebel CRM software vs. Microsoft CRM software for the midmarket: Learn about Siebel CRM software for the midmarket and see how it compares to Microsoft CRM.

CRM for the midmarket: Siebel CRM Professional or SAP Business One?: Read a review of Siebel and SAP midmarket CRM software.

Evaluating Siebel CRM On Demand versus Salesforce.com: Read a comparison of Siebel CRM On Demand and Salesforce.com